● Meeting with the product team to determine product testing parameters for manual testing.
● Writing test plans and creating test cases for the product.
● Use manual or automation platforms to create, maintain, track and execute test cases; as well as use Defect Tracking tools.
● Troubleshooting any errors and streamlining the testing procedures.
● Implement continuous performance testing to regularly make recommendations for performance improvements.
● Collaborate cross-functionally with Development, DevOps, Product team, Support and Customer Success.
● Analyze and identify the issues found during testing, either work with the Development teams and/or the Product management teams to diagnose them.
● Understand the business aspects, as well as the ways the customers are using the system; and check if the system is performing as it should have been
● Identify the risks and appropriate test coverage to validate new features as well as regression, and develop test plans and cases.